Delete your account
You can delete your WIGO account yourself, from inside the app, at any time. You do not need to contact us first.
How to delete it
- Open WIGO and go to Settings
- Scroll to the bottom and tap Delete Account, just below Logout
- Read the confirmation, type DELETE, and confirm
Your account is removed immediately. You will be signed out and returned to the login screen.
What gets deleted
Everything tied to your account is permanently erased:
- Your profile — name, phone number, email, date of birth and photo
- Your vehicles and any driver details or documents you uploaded
- Your trips, bookings and ride history
- Ratings and reviews you gave and received
- Saved locations and ride preferences
This cannot be undone. There is no grace period and no way for us to restore a deleted account. If you sign up again later with the same phone number, you start from scratch.
What we may keep
We may retain a minimal record of completed transactions where tax or accounting law requires it. Those records do not contain your profile, location history or contact details.
If deletion is blocked
If you have a ride or booking still in progress, the app will ask you to complete or cancel it first. This is deliberate — deleting an account mid-trip would leave the driver or passenger on the other side stranded with no way to finish the journey or settle payment.
Cannot get into the app?
If you are unable to sign in and need your account deleted, email bandibannu773@gmail.com from the address on your account, or include the phone number you registered with so we can verify it is yours. We will confirm once it is done.
For more on what we collect and why, see our privacy policy.